The Importance of Project Commercial Management & Contract Administration

Course Objectives:

To capture and communicate best practices and key lessons learned takeaways for contract risk and financial risk management, for industry stakeholders including Builders, Owners, Consultants, Lenders, Facility Managers and Supply Chain Procurement representatives from contract pre-award,  throughout the execution and close out of the project work.

To develop a commercial culture** to effectively manage contract administration monetary risk consistent with the contract requirements including Prompt Payment and Adjudication provisions.

To raise awareness in experienced Project Management and Site Supervision staff about the risks of construction claims to cost, quality and schedule, and to demonstrate contract administration techniques that help avoid claims or mitigate the risks in successfully pursuing those claims.

At the end of the course, the Project Manager & Executive Team will have a better understanding of how claims arise and how to manage, mitigate and/or avoid them with proper Contract Administration and Execution. In the event of a claim, the Project Manager and organization will also be in a better position to support or defend its position.

**Commercial Culture Explained – Commercial Culture

The course will educate the participants on:

Contract requirements that affect how work must be tendered, executed and documented; Common errors and omissions in Project Management and Contract Administration; Industry best practices designed to eliminate or mitigate risks associated with those errors and omissions. Common causes of contract claims;

Virtual Lecture & Participation Style Training

This course is worth 6 Gold Seal course hours

The Importance of Project Commercial Management & Contract Administration will cover:

  • The Tender Phase (Tendering & Bidding)
  • Contract Administration – Pre-Award, Post Award & Execution Phases
  • Scheduling & Progress Management
  • Change Order & Claim Management


CCA Member $449 (+GST) Non-Member $649 (+GST)

Fall Date to be Determined

2 Virtual Lecture & Participation 1/2 Day Sessions

Additional Details

Course Syllabus by Module:

The Tender Phase

Key Learning Objectives for all Stakeholders:

  • Capture and communicate best practices and lessons learned from previous projects, in the Pre-Award phase of a Project.
  • Present Specific Considerations which are of importance during time period leading up to award of a Contract.
  • Develop a commercial culture** consistent with the requirements of the Prompt Payment and Adjudication provisions.
  • Present specific tools which are helpful in defining scope, setting expectations and promoting understanding between the parties, and
  • Use these tools to ensure that key scope, expectations and understandings are captured in the Contract Documentation, and are available for easy use in Contract Administration.

Contract Administration I – Pre-Award Phase ( Job Set Up, Subcontracts)

Key Learning Objectives for all Stakeholders :

  • Why is Contract Administration & a Commercial Culture** important?
  • What is Prompt Payment?
  • What is Adjudication?
  • Purposes of Contract Administration.
  • Considerations for Project Set-Up.
  • The Project Manager’s Role & Responsibilities.

**Commercial Culture Explained – Commercial Culture

Contract Administration II (Post Award / Site Execution)

Key Learning Objectives for all Stakeholders:

  • Reasons for Project Failure.
  • Contract Execution – Communication & Reporting.
  • Document Control & Management.
  • Scheduling & Progress Measurement.
  • Claims & Variations, Disputes & Resolution.
  • Change Control & Management.

Scheduling and Progress Measurement

Key Learning Objectives for all Stakeholders:

  • What is a Schedule?
  • What should a Schedule do?
  • Importance of a Baseline Schedule & Updated Schedules.
  • What is Progress Measurement?
  • Earned Value Analysis.
  • Schedules – Contractual Reporting Requirements.
  • Updating the Schedule & Reporting Schedule Changes.
  • Basics of Delay Claims.
  • Basics of Loss of Productivity Claims.

Change Orders and Claims

Key Learning Objectives for all Stakeholders

  • What are Change Orders?
  • What are Claims?
  • Administration of Change Orders & Claims.
  • The Importance of Formal Notice.
  • The Change Management Process.
  • What Should be in a Change Order?
  • Change Directives.
  • What Should be in a Claim & What Should the Claim Do?
  • Responding to Claims.
  • The Basics of Delays & Concurrent Delays.
  • The Basics of Loss of Productivity Claims.

Industry Stakeholders including: Builders, Owners, Consultants, Lenders, Facility Managers and Supply Chain Procurement representatives.

This course is delivered in partnership between your local construction association and other associations throughout Western Canada. You’ll be participating in a cohort with industry peers from across these regions.

Jerry Crawford, PQS (F), PMP, GSC, MRICS

Presenters Bio

Computer or laptop – This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell-phones or tablets will not be adequate. Windows 10 or Mac iOS

For a full list of Zoom’s requirements click here

* Webcam – Student webcams must be on at all times. Use of virtual backgrounds is not permitted.

* Group Attendance – Group attendance via one paid registration is not permitted. Every person able to see, hear, and observe the virtual course sessions must be a  paid participant.

* Microphone – required.

Internet connection – For best results, you’ll want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here.

The minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability  – connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.

A quiet space with minimal distractions – microphone will be engaged for interactive sessions.  Please plan to be fully engaged in the class, and clear your work schedule just as you would for the in-class program.

Comfortable chair 

Cancellation Policy:

Payment is non-refundable for cancellations made within 5 business days of the course, or non-attendance on the day. Complimentary substitution of another member of your company is accepted. If CCA has to postpone or cancel courses due to insufficient enrolment, CCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future. Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.


Did you know!!  Eligible employers can get government funding to help employees access training opportunities. The Canada-Alberta Job Grant will give you up to 2/3 of the registration fee (up to $10,000/employee/fiscal year) for training. Whether taking one course or a combination of courses, the total training must be a minimum of 21 hours and be completed within 52 weeks.